What do you need help with?
Ten ways we can help
Browse the option that sounds closest. Each page explains common problems, ways we can help, and what to have ready.
Fix something that is not working
Computer, hardware, Wi-Fi, printer, and scanner problems.
Laptop, Windows PC, and Mac computer help
We check common Windows PC, Mac laptop, and desktop problems and explain the next step in plain language.
- Check slow startup and poor performance
- Help with freezing, crashing, and restarts
- Check startup failures and error messages
Computer parts and upgrade help
We check computer parts, explain the options, and help with compatible memory or storage upgrades and file moves.
- Check memory, storage, battery, heat, and power problems
- Help choose compatible memory or storage
- Install confirmed memory or storage upgrades
Wi-Fi and home network help
We help set up Wi-Fi, improve weak signals, and connect devices at homes and small businesses.
- Set up a modem, router, extender, or mesh system
- Check slow Wi-Fi and dropped connections
- Improve weak-signal areas
Printer and scanner help
We help connect printers and scanners to computers, Wi-Fi, phones, and tablets.
- Set up a new printer or scanner
- Connect a printer to a computer or Wi-Fi
- Help when a printer shows as offline
Set up or use everyday technology
Software, email, phones, tablets, smart devices, and step-by-step help.
Software, email, and account help
We help with everyday software, email, online accounts, updates, and common computer settings.
- Install or update a program
- Help when a program will not open
- Set up email on a computer, phone, or tablet
Device setup and everyday technology help
We set up devices, accounts, and accessories, and explain each step so the device is easier to use.
- Set up a new computer, phone, or tablet
- Get step-by-step help using a device you already own
- Connect Wi-Fi, email, printers, and accounts
Stay safe and organize your files
Suspicious pop-ups, scam concerns, backups, and missing files.
Virus, pop-up, and scam concerns
We check suspicious pop-ups and changes, remove common unwanted software, and help make accounts and devices safer.
- Check suspicious pop-ups and warnings
- Check browser redirects and unwanted toolbars
- Run available security scans and updates
Files, backups, and data transfer
We help organize, move, and back up important files. We can also check why a file or drive will not open.
- Move files from an old computer to a new one
- Transfer photos and documents from a phone or tablet
- Set up an external-drive backup
Get remote or business help
Help through screen sharing you approve or at a small business.
Remote tech help and coaching
We can help with some software, email, and settings problems through screen sharing that you approve and control.
- Help with software through screen sharing that you approve and can stop
- Check email and common account settings
- Install or update an app
South Bay small-business IT support
We help South Bay small businesses with one-time projects and recurring everyday technology needs for the tools their teams use.
- Set up a new employee computer and common work apps
- Set up Microsoft 365 or Google Workspace
- Connect or troubleshoot office Wi-Fi and shared printers
More ways to describe the problem
These related requests may sound more familiar. Choose one to read what we can help with and what to have ready.
- Computer repairHelp with slow, frozen, crashing, error-prone, or non-starting Windows and Mac computers.
- Slow computer and tune-up helpCheck common causes of slow startup, poor performance, unwanted software, and limited storage.
- Computer parts and upgradesCheck compatible memory, storage, and common replacement-part options before anything is ordered.
- Wi-Fi and router setupHelp with weak coverage, dropped connections, router or mesh setup, and devices that will not connect.
- Printer and scanner helpSetup and troubleshooting for offline messages, Wi-Fi printing, print queues, and scanning.
- New computer and device setupSetup for computers, phones, tablets, smart TVs, streaming devices, and common accessories.
- Email and software setupHelp with email, common apps, account sign-in, updates, and everyday settings.
- Virus, pop-up, and scam checkHelp with suspicious warnings, unwanted software, remote-access concerns, and safer next steps.
- File backup and transferHelp moving photos and documents, understanding backup options, and checking that copies can be found.
- Remote computer helpScreen-sharing help for suitable software, email, update, and settings problems after the customer calls first.
- Smartphone and tablet setupHelp with Wi-Fi, Bluetooth, common apps, text size, sound, notifications, and everyday settings.
- Smart TV and streaming setupHelp connecting compatible televisions and streaming devices to Wi-Fi and common services.
- Small-business IT supportPractical help with employee computers, office Wi-Fi, shared printers, accounts, shared files, and backups.
Send a short help request.
Share what is happening here. We will contact you to discuss the next step, current pricing, and availability.
