Remote tech help and coaching
Some software and setup problems can be handled remotely without waiting for an in-person visit.
We come to homes and small businesses in five South Bay cities. There is no walk-in shop.
Call (323) 213-8872Are you seeing one of these problems?
You do not need to know the cause. Tell us what you see and when it started.
- A program or setting is confusing
- You want someone to guide you while you use the device
- Email or an account setting needs attention
- You need a follow-up after an earlier visit
- Travel or scheduling makes an in-person visit difficult
What help may include
We will focus on the parts of the service that match your situation.
- Help with software through screen sharing that you approve and can stop
- Check email and common account settings
- Install or update an app
- Adjust larger text, sound, and easier-to-use settings
- Follow up after an in-person visit
What to have ready when you call
A simple description is enough. You do not need technical words.
- The device turned on and connected to the internet
- A phone nearby so we can talk while you use the device
- Time to stay with the device and approve each screen-sharing step
Available across five South Bay cities.
We visit homes and small businesses. There is no walk-in shop.
See areas we serveWould remote help work for you?
Call and tell us the device, what happens, and your city.